• A
  • A
  • A
| Accessibility Options

Social Media Policy

Guidance and moderation information for BackCare social media channels, including Twitter and Facebook.

Facebook

The BackCare Facebook Page is managed by the BackCare communications team.

It is used to highlight articles by BackCare and health related issues

Comments posted on and messages received on the Facebook page are views of individuals and don’t represent the views of the BackCare.

Articles posted on Facebook are views of individual media organisations and do not necessarily represent the view of BackCare

Social media moderation policy

The BackCare Facebook Page is reactively moderated. We can not accept responsibility for the content of any comment.

We reserve the right to remove comments received on Facebook that:

  • contain abusive, obscene, indecent or offensive language, or link to obscene or offensive material
  • contain swear words or other sorts of profanity
  • are completely removed from the topic of conversation or aren’t relevant to the item posted on the wall
  • contain abusive language towards an individual involved in the thread, other organisations or the page administrator
  • constitute spam or promote or advertise products, except where it’s for an event, publication or similar item that has direct relevance to the subject of discussion. Information about locating and sharing knowledge and expertise is welcomed, but within the specific discussion
  • are designed to cause nuisance to the page administrator or other users

For serious and/or persistent breaches of the moderation policy, we reserve the right to prevent users from posting further comments.

Twitter – @Therealbackcare

The @TheRealBackCare Twitter account is managed by the communications team.

If you follow @TheRealBackcare, you can expect regular tweets covering:

  • information from our BackCare Web Site
  • news and press releases
  • retweets of health related issues.
  • occasional live event coverage

If we follow a Twitter account it doesn’t imply any kind of endorsement.

Any issue we retweet, does not imply any kind of endorsement.

@ messages and direct messages

We review all @ messages daily, and aim to respond to those which are appropriate.

We aim to reply to direct messages. The limitations of Twitter’s format mean that we are not be able to give you a full and useful reply.

Twitter and FOI

For Freedom of Information Act requests we will usually ask for an email address to reply to.

YouTube

The BackCare You Tube page is managed by the communications team.

It is used to promote BackCare related issues

The BackCare YouTube page is not moderated.

Comments posted on YouTube are the views of individuals and don’t represent the views of the BackCare.

We can’t accept responsibility for the content of any comment, but we reserve the right to disable the comments section of a video if it contains abusive, obscene, indecent, offensive or threatening language.

LinkedIn

The BackCare LinkedIn page is managed by the communications team.

It’s used to articles on the BackCare Web Site and health related issues and articles. Comments posted and messages received on the LinkedIn page are views of individuals and don’t represent the views of BackCare.