Please note that all information displayed on www.backcare.org.uk and www.backpain.org should not be used to replace medical advice received from qualified (healthcare) professionals, but should be used to complement such advice.
BackCare is not in a position to recommend any specific treatment, product or therapy. We aim to give you information on the options available and empower you to make your own decision on what treatment, product or therapy you would like to try.
We aim to keep our information up to date and accurate but we cannot be held responsible for any inaccuracies or omissions in the information we provide. If you note any inaccuracies, please notify us and we will ask our experts to re-evaluate the information.
Returns Policy
If you are not satisfied with the goods you have a right to cancel the contract, return the goods and receive either a full refund of the cost of the item or replacement goods. The information on how to cancel and the cancellation form will be sent with the goods, together with the postal details of where to return the goods. But please contact us before returning goods to us either by email or phone, telling us that you are returning the goods and why.